A list of key business words from each unit of Working in English linked to definitions from Cambridge Learner's Dictionary. You can print out each page of vocabulary or you can link through to more definitions and example sentences on the free Cambridge Dictionaries Online.

PERSON TO PERSON
Unit 1: Pleased to meet you!
Unit 2: What do you do?
Unit 3: Around the world
Unit 4: Could you please...?
Unit 5: I’m sorry, could you say that again?

PHONE CALLS
Unit 6: Hello, how may I help you?
Unit 7: Hold on, I just need to make a note
Unit 8: Is everything clear?
Unit 9: I’m calling because...
Unit 10: I’m terribly sorry

WRITING
Unit 11: Layout and content
Unit 12: You’ve got mail
Unit 13: Get it right!
Unit 14: Keep it simple and make it clear
Unit 15: In reply to your...
Unit 16: I am sorry to inform you that...

EXCHANGING INFORMATION
Unit 17: Can I ask some questions?
Unit 18: I’d like some more details...
Unit 19: Could you tell me more...?
Unit 20: Where can we meet?
Unit 21: Avoiding misunderstandings
Unit 22: Thank you for your order...

MEETINGS
Unit 23: What are your views?
Unit 24: Thank you for coming!
Unit 25: The first item on the agenda is...
Unit 26: We need to come to an agreement
Unit 27: When does ‘Yes’ mean ‘Yes’?
Unit 28: We need to meet...

ENTERTAINING VISITORS
Unit 29: Make yourself at home!
Unit 30: What shall we talk about?
Unit 31: Would you like to join me for dinner?
Unit 32: How do I get there?
Unit 33: Do you have a room available?
Unit 34: When things go wrong...

EXPLAINING AND PRESENTING
Unit 35: About the company...
Unit 36: Let me demonstrate...
Unit 37: How does it work?
Unit 38: Features and benefits!
Unit 39: Giving presentations
Unit 40: A great new product!

Common dictionary labels:
n = noun (e.g. book, person, happiness)
v= verb (e.g. walk, write, be)
adj = adjective (e.g. good, blue, quiet)
adv = adverb (e.g. slowly, nearly, always)
prep = preposition (e.g. in, on, at)
conj = conjunction (e.g. and, because, so)
excl = exclamation (e.g. oh, hi, wow)